City expands hotline for easy access to environmental issues

provided by City of San Diego Environmental Services Department


he City of San Diego Environmental Services Department (ESD) expanded its information hotline to receive calls regarding all ESD programs, services and events. Previously, ESD customers needed to call individual hotline numbers for recycling, household hazardous waste and auto product recycling. Since July 1, 2002, with just one call to Environmental Services' Hotline at (858) 694-7000, residents can inquire about ESD's wide variety of recycling programs, services and events for residents, businesses and the military. Customer service representatives will be available Monday through Friday from 6:30 am to 5:30 pm. This is also the number to use for after-hours messages and emergencies.

    “We want it to be easy for customers to access information about our programs,” said Richard L. Hays, director of the City of San Diego's Environmental Services Department “By consolidating everything to one number, callers have availability to a wide range of information about all the Environmental Services' programs without calling several different numbers.”

    From curbside recycling questions to disposing of hazardous waste, operators at the Environmental Services Hotline can answer questions about recycling, hazardous waste, auto product recycling, energy conservation and management and other environmental issues.

    Environmental Services Hotline provides these services and information:

  • Consumer recycling and waste reduction tips
  • Curbside and greenery recycling
  • How to recycle telephone books and electronics
  • Recycling centers and drop-off locations
  • Residential recycling trash, litter and recycling service requests
  • Business recycling
  • Military recycling

 Hazardous Waste
  • Proper disposal of residential hazardous waste
  • Scheduling an appointment to the household hazardous waste transfer facility

 Auto Product Recycling
  • Proper disposal of used oil, oil filters, vehicle batteries and other used auto products
  • Request schedule of auto product recycling events

 Environmental Services Department Information
  • Refuse collection and disposal
  • Reporting illegal dumping and scavenging
  • Community cleanup schedule
  • Dead animal removal
  • Reporting litter and overflowing dumpsters
  • Miramar landfill


    The City of San Diego's Environmental Services Department is charged with refuse collection and disposal, recycling and environmentally sound landfill management to meet the City's long-term disposal needs. The Department also oversees the City's management of energy explores innovative options that create more energy independence, and works to advance more sustainable practices within the City organization and the community. For more information on recycling or Environmental Services, visit the department's web site at